Understanding User Roles
Learn about Admin and User roles and their permissions in the platform.
Step-by-Step Guide
Follow these steps to complete this tutorial.
Admin Role Permissions
Admins have full platform access: create/manage users, create certifications and exams, manage groups, view all analytics and reports, configure organization settings, manage billing and subscriptions, upload your own study materials, and more.
User Role Permissions
Users can: take exams assigned to them, view their certifications, track their progress and scores, download the study materials and certificates, access mobile app, and view their exam history. Users cannot create content or access admin features.
Changing User Roles
Edit a user and select their new role from the dropdown. Role changes are immediate. Only Admins can change user roles. Be careful when assigning Admin role - it grants full access.
Role Best Practices
Assign Admin role only to managers, content creators, and IT staff. Assign User role to learners who only take exams. This maintains security and prevents accidental changes.
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