Creating and Managing Users
Learn how to create users, assign roles, and manage user accounts in your organization.
Step-by-Step Guide
Follow these steps to complete this tutorial.
Access Users Management
Navigate to Settings > Users to access the user management interface. You'll see a table showing all users with their names, emails, roles, status, groups, and last login.
Create a New User
Click "Create User" button in the top right. Enter the user's first name, last name, and email address. Select their role: Admin (full management access) or User (can take exams only).
User Activation
After creating a user, they receive an activation email to set their password. Their status shows as "PENDING" until they activate their account. Once activated, status changes to "ACTIVE".
Resend Activation Email
If a user doesn't receive the activation email, click the mail icon next to their name in the users table to resend it. This option is only available for users with "PENDING" status.
Understanding User Statuses
Users have different statuses: ACTIVE (can access platform), PENDING (activation email sent), DISABLED (access revoked), EXTERNAL (public exam takers without dashboard access).
Need More Help?
Questions about Creating and Managing Users? Our support team is here to assist you.
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