Viewing External User Responses
Track and review exam responses from external users who took your public exams.
Step-by-Step Guide
Follow these steps to complete this tutorial.
Access Users Management
Navigate to Settings > Users to see all users including external users. External users show with status "EXTERNAL" and are distinguished from internal users.
Identify External Users
External users have a red "EXTERNAL" status tag and show their name and email. They don't have dashboard access, groups, or last login information.
Grant Dashboard Access
If you want to give an external user internal access, click "Add User" button next to their name in the Users table. They'll receive an activation email to create a password and access the dashboard.
View Their Exam Responses
Go to Reports > Users Reports to see analytics for all users including external ones. Click "View Details" on any external user to see their complete exam history and responses.
Track Public Exam Analytics
In Reports > Exams Reports, view your public exam's completion rate, average scores, and total participants. See both internal and external user performance.
Need More Help?
Questions about Viewing External User Responses? Our support team is here to assist you.
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