Subscription Renewal and Payments
Understand how subscription renewals work, when you're charged, and what happens if payment fails.
Step-by-Step Guide
Follow these steps to complete this tutorial.
Renewal Schedule
Monthly subscriptions renew on the same day each month. Annual subscriptions renew once per year on your anniversary date with a 20% discount.
Automatic Renewal
Subscriptions automatically renew unless you cancel. You'll receive a reminder email 3 days before renewal to notify you of the upcoming charge.
Payment Processing
Your default payment method is automatically charged on the renewal date. You keep full access during the retry period if payment fails.
Failed Payment Retry
If payment fails, we retry in 3 days and notify you via email. Update your payment method in Settings > Billing > Manage Billing to avoid interruption.
Account Downgrade
After 7 days of failed payment retries, your account automatically downgrades to the Free plan. Update your payment method to restore your subscription.
Need More Help?
Questions about Subscription Renewal and Payments? Our support team is here to assist you.
Contact Support